Junior Customer & Sales Support - Prague

About us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary

You will join our dynamic and international Customer and Sales Support team. You will have direct contacts with various Europeans clients via email and telephone and you will help them with logistic arrangements. 

What will be your responsibilities?

  • Facilitating the order process and making sure that all requests are handled efficiently
  • Supporting directly our industrial clients and sales teams across 10 different countries in Europe 
  • Following up the delivery process with our external logistic partner
  • Providing constant support by phone and email 
  • Reporting any urgent incidents or problems when needed 

What do we require?

  • Educational background or a first working experience in customer service
  • Fluent level of Czech and English (Business Proficiency)
  • Good communication skills and a service-minded attitude
  • Good organization skills and knowledge in MS Office

What do we offer?

  • Competitive Salary and bonus system
  • International environment
  • Hybrid work
  • Clear career path and promotion from within culture

Forbes
The World's Most Innovative Companies  TOP100  2011-2018
Top100 for 8 consecutive years since its inception
 
Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022  #49 in 2022
Top 50 for 9 consecutive years

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Kateryna Hazzari

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