Junior Customer & Sales Support - Vienna

About us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary

You will join our dynamic and international Customer and Sales Support team. You will have direct contact with Austrian clients via email and telephone, supporting them with incoming calls, order and quote handling, and office-related tasks.

What will be your responsibilities?

  • Exceeding customer expectations and contributing to sales success and repeat business
  • Handling all incoming calls and emails from customers and sales
  • Processing quotes, orders, and managing customer-related data in our systems
  • Supporting mainly Austrian clients and sales team, including office-related tasks
  • Cooperate closely with logistics and accounting departments (and collaborate with other departments as needed)

What do we require?

  • Educational background or experience in customer service or administrative support.
  • Fluent Austrian German and English (business proficiency)
  • Strong communication and problem-solving skills with a service-oriented mindset
  • Good organizational skills and ability to manage multiple tasks
  • Proficiency in MS Office and comfortable working with internal systems
  • Full onsite requirement in the initial month(s)

What do we offer?

  • Competitive Salary and bonus system
  • International environment
  • Hybrid work (Once the training is completed)
  • 3 weeks training in Belgium
  • Clear career path and promotion from within culture

Forbes
The World's Most Innovative Companies  TOP100  2011-2018
Top100 for 8 consecutive years since its inception
 
Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022  #49 in 2022
Top 50 for 9 consecutive years

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Akshita Dhamija

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